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Punita Pandey, Chairman and CEO - netCustomer
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Punita Pandey is the Chairman and CEO of netCustomer. Punita founded netCustomer in 1999 leveraging her experience in software development, management consulting, and IT services. Under her leadership, netCustomer has become a leading provider of advanced applications support services leveraging a 24x7 global delivery model. Prior to founding netCustomer, Punita worked with Healtheon/WebMD, Deloitte Consulting, Tandem Computers, McDonnell Douglas, and Tata Consultancy Services. During the formative years at netCustomer, Punita evangelized the concept of higher quality and lower cost customer support leveraging 24x7 India operations. The netCustomer case is taught at the Graduate School of Business at Stanford University and at several leading universities around the world. Punita is a frequent speaker at the Stanford Business School, the Haas School of Business, University of California, Berkeley, San Jose State University, and other universities in the U.S. and India.
Punita brings extensive knowledge in high-tech services, global delivery models, and enterprise applications market. She gained deep entrepreneurial experience from founding and growing netCustomer and brings a unique perspective in leveraging diverse skill sets, cultural diversity, and global execution to innovate as a company and as a professional. Punita holds a bachelor's degree with honors in Electrical and Electronics Engineering from BITS, Pilani, India and a master's degree in Business Administration from the Haas School of Business, University of California, Berkeley.
